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ASP Agreement / Software as a Service Agreement

This detailed template agreement covers the provision of hosted applications by way of ASP a.k.a. Software as a Service to customers and includes provisions relating to service levels.

The contents and first few provisions are set out below. View an excerpt of this contract as a PDF document.

Application Service Provider(ASP) / Software as a Service Contract - Headings

  1. Definitions and Constructions
  2. Provisions of Services and Licences
  3. Duration
  4. Charges
  5. Transferring Staff
  6. Changes to the Services
  7. Service Levels
  8. Outages, Service Interruptions and Changes to Services
  9. Warranties and Indemnities
  10. Customer Obligations and Warranties
  11. XXXX XX Provided Equipment
  12. Limitations of Liability
  13. Supervision of the Services
  14. Intellectual Property Rights
  15. Termination
  16. Effect of Termination
  17. Confidentiality
  18. Force Majeure
  19. Waiver
  20. Notices
  21. Publicity
  22. Invalidity and Severability
  23. Entire Agreement
  24. Successors
  25. Assignment
  26. Sub-Contracting
  27. Disputes
  28. VAT
  29. Non-Solicitation
  30. Indemnity - Conduct of Claims
  31. Insurance
  32. Law

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