1. Legal status
Kingsley Napley LLP is a limited liability partnership incorporated in England and Wales under the Limited Liability Partnerships Act 2000. Its registered number is OC343278. Its registered office is at Knights Quarter, 14 St John’s Lane, London EC1M 4AJ. We use the word partner to refer to a member of Kingsley Napley LLP. A list of the names of the partners appears on this website and is also available for inspection at the registered office. All partners are solicitors, qualified to practise in England and Wales.
2. Regulation of legal services
Kingsley Napley LLP is a member of The Law Society of England and Wales (www.lawsociety.org.uk). The Solicitors Regulation Authority is the independent regulatory arm of The Law Society (www.sra.org.uk). The Legal Ombudsman deals with complaints against lawyers (www.legalombudsman.org.uk). The Solicitors Regulation Authority regulates our legal services and the Legal Ombudsman is our complaints handling body. Kingsley Napley LLP, its partners and employees are governed by the Solicitors’ Code of Conduct 2007, which can be viewed on the website of the Solicitors Regulation Authority.
3. Regulation of investment advice
The provision of our legal services may involve regulated activities relating to investments within the meaning of the Financial Services and Markets Act 2000. We are not authorised by the Financial Services Authority under that Act. If you need advice on investments, or if the provision of our legal services will involve regulated activities relating to investments, we may have to refer you to someone who is authorised by the Financial Services Authority. We can however provide you with certain limited investment services where these are closely linked to the legal work we are doing for you. This is because we are members of The Law Society of England and Wales, which is a designated professional body under the Act. However we only act as legal advisers. We do not advise on the merits of financial products or investment transactions and no communication from us should be treated as an invitation or inducement for you or anyone else to engage in regulated investment activity of any description. Any investment decision is entirely a matter for you. If you are in any doubt about what action to take you should seek advice from an appropriately qualified and regulated financial adviser. If you are dissatisfied with any investment service we provide to you, please contact the fee earner you normally deal with, the supervising partner or the practice area leader. The procedures we operate for resolving problems are described in our written complaints handling procedure (a copy of which will be supplied on request). We shall try to resolve any problem that does occur quickly. If we are unable to resolve the matter between us, you can ask the Solicitors Regulation Authority or the Legal Ombudsman to consider the matter.
4. Regulation of insurance business
We are not authorised by the Financial Services Authority, but we are included on the register of insurance intermediaries maintained by the Financial Services Authority. This allows us to carry on regulated activities relating to ‘insurance mediation’. Insurance mediation covers advising on, selling and administering insurance contracts. The register of insurance intermediaries can be viewed on the website of the Financial Services Authority (www.fsa.gov.uk). This part of our business, including arrangements for complaints and redress if something goes wrong, is regulated by the Solicitors Regulation Authority. If you are dissatisfied with any insurance advice or service we provide to you, please contact the fee earner you normally deal with, the supervising partner or the practice area leader. The procedures we operate for resolving problems are described in our written complaints handling procedure (a copy of which will be supplied on request). We shall try to resolve any problem that does occur quickly. If we are unable to resolve the matter between us, you can ask the Solicitors Regulation Authority or the Legal Ombudsman to consider the matter.
5. Complaints handling procedure
- If you are unhappy about any aspect of the service we provide or any invoice we deliver to you, please in the first instance contact the relevant fee earner or the supervising partner. If you would prefer to discuss the matter with someone else, or if the fee earner or supervising partner is unable to resolve the matter to your satisfaction, please contact the head of the relevant practice area. The names of the fee earner and supervising partner appear in the relevant Engagement Letter and an inquiry of our switchboard or website will provide the name of the head of the practice area. If the fee earner, supervising partner or practice area leader is unable to resolve the matter, please contact the senior partner, who is our Complaints Officer. His name can also be obtained from our switchboard or website. He will acknowledge receipt of the complaint, investigate the matter and respond as promptly as circumstances allow. We have a written procedure for handling complaints, which describes our complaints handling processes in more detail. If you would like a copy of the procedure, please contact the Complaints Officer or any fee earner or partner.
- If you are not satisfied with our response to a complaint or our handling of a complaint, you can ask the Legal Ombudsman to consider the matter (www.legalombudsman.org.uk). The Legal Ombudsman can be contacted by post (Legal Ombudsman, PO Box 15870, Birmingham B30 9EB), telephone (0300 555 0333) or email (email@example.com). Normally, you will need to notify a complaint to the Legal Ombudsman within six months of receiving a final written response from us to the complaint.
- If a complaint relates to an invoice we have delivered, you may also be able to apply to the court for an assessment of the invoice under Part III of the Solicitors Act 1974. The procedure is described in our Terms of Business.
6. Intellectual property
All copyright in, and all other intellectual property rights that attach to, the content of this website (including the Kingsley Napley and Kingsley Napley LLP marks, logos and branding, and the publications, that appear on the website) belong to Kingsley Napley LLP. You may download and temporarily store one or more pages of this website for the sole purpose of viewing them. You may also print any of the publications on this website so long as each copy is a complete copy, no amendment is made to it and it is only for personal use or use within your organisation. None of the content of or publications on this website, whether or not permission is granted for downloading, printing or circulation, may be used for commercial exploitation. Any other storage, copying, transmission or distribution of the content of or publications on this website is prohibited without the written consent of Kingsley Napley LLP. All access to, downloading or printing of and/or use by any person of anything on this website is entirely at the user’s risk.
The publications on this website do not constitute legal advice. They provide general information only. The publications on this website may not contain exhaustive statements of the law and may no longer be up to date. Users based abroad should also be aware that laws and regulations may be different outside England and Wales. Before acting or omitting to act users should take specific legal advice on any particular matter that concerns them. Users that require legal advice, are invited to contact us.
8. Electronic links
Electronic links to this website are prohibited without the written consent of Kingsley Napley LLP. Any links to other websites provided by this website have been included for convenience only. Such links do not imply endorsement by Kingsley Napley LLP of the linked website or its provider. We accept no liability for the contents of, or for any loss or damage caused by the use of, reliance on, or software downloaded from, any linked website.
9. Electronic communications
Communication by email carries with it certain risks. Email may not be completely secure or error free, may be corrupted or intercepted and may arrive late or not at all. Anyone who communicates with us by email accepts these risks. Email may also contain viruses. We accept no liability for viruses. You must rely on your own anti-virus software. We recommend that you scan all emails for viruses before opening them. We advise you to verify all electronically transmitted advice before relying on it. Emails addressed to clients are subject to our terms of business. We do not endorse emails that do not concern the proper business of the firm. Emails sent to us and by us may be monitored to ensure compliance with applicable laws and our internal policies and to protect our business.
10. Data protection
11. Diversity and equality
Kingsley Napley LLP has an equality and diversity policy and is committed to promoting equality and diversity in all its dealings with employees, clients and third parties. This website is designed to be accessible to as many users as possible, and to meet or exceed current UK accessibility legislation and internationally accepted guidelines. The ‘accessibility’ link contains further information about accessibility issues.
12. Provisions applicable to these terms and conditions
Kingsley Napley LLP may alter these terms at any time by publishing new terms on this website, following which all use of the website will be governed by the new terms. These terms shall be construed, and may be relied on and enforced, independently of each other.
By accessing this website you agree to indemnify Kingsley Napley LLP, and its partners, consultants and employees personally, against any and all losses, liabilities, damages, costs and/or expenses that are incurred or suffered by any of them for any reason, including, but not limited to, in connection with legal and regulatory investigations and proceedings, whether threatened or actual, in each case arising from your use of or conduct on this website and/or breach by you of any of the terms of this legal notice.
14. Governing law
This legal notice and all issues regarding this website shall be governed by English law. Unless in its sole discretion Kingsley Napley LLP elects otherwise, any dispute relating to this website or legal notice shall be subject to the exclusive jurisdiction of the English courts.
If you experience any technical or other problems with this website, please email:
Kingsley Napley LLP
14 St John’s Lane
London EC1M 4AJ
T: 020 7814 1200
F: 020 7490 2288